Honesty, Integrity, Quality!

If you are in need of top quality BMW repairs at a fair price... analysis of auto repair issues explained with patience so you can understand... that accompanies customer service that leaves you feeling valued, then you must do business with Matt and Brittney. We were seeking an alternative to the high cost, poor quality and lack of integrity, BMW dealer performed maintenance/ service. After meeting with three non-dealer BMW repair shops, we decided to give Vaughan Automotive a try, based upon repair estimates that seemed reasonable and fair, but also because of the personality and straightforward nature of owner Matt. We are very pleased with our business experience involving Vaughan Automotive and feel we have made a very good choice.

Britney and Matthew were strongly recommended to me by my neighbor as very honest couple who serve their customers with integrity. I experienced their honesty and integrity first hand when I took my vehicle to their shop for repairs. The information they gave me about my vehicle saved me time and money. They did not manipulate me to spend money unnecessarily. I STRONGLY recommend Vaughan Automotive to anyone looking for honest, truthful and customer service oriented automotive service shop to retain for the repair and servicing of their vehicles. Thank you Britney and Matthew.

I learned more about my vehicle in one day from this very knowledgeable team than I ever have since my ownership of my vehicle. Neither dealership or independent repair shops have been more detailed in explaining my vehicle issues and pending repairs as Brittany and Matthew did. Thank you for your professionalism and I will definitely be returning for routine vehicle maintenance.